Delivery, Exchange & FAQs

Delivery

We deliver all across Pakistan through our trusted courier partners including TCS, Leopards, and M&P.

  • Delivery Time: 3–5 working days for major cities (Karachi, Lahore, Islamabad). 5–7 working days for other areas.
  • Delivery Charges: Flat delivery charges apply. Free delivery on orders above a certain amount (check current promotions).
  • Cash on Delivery (COD): Available all across Pakistan.
  • Order Tracking: A tracking number will be shared via SMS/WhatsApp once your order is dispatched.

Exchange Policy

We want you to love your Wear Shine jewellery! If you receive a damaged or incorrect item, we offer an exchange within 7 days of delivery.

  • Item must be unused, unworn, and in original packaging.
  • Exchange is not available on sale items or bundle offers.
  • To request an exchange, contact us on WhatsApp with your order number and photos of the item.
  • Customer is responsible for return courier charges unless the item is defective.

FAQs

How do I place an order?

Simply browse our store, add items to your cart, and proceed to checkout. Enter your delivery details and confirm your order.

Can I change or cancel my order?

Orders can be changed or cancelled within 12 hours of placement. After that, the order may already be processed for dispatch.

What if I receive a damaged item?

Please contact us on WhatsApp within 24 hours of receiving your order with photos. We will arrange an exchange as soon as possible.

Do you ship internationally?

Currently we primarily serve Pakistan. For international orders, please contact us directly.

How can I contact you?

You can reach us through our Contact page or via WhatsApp. We typically respond within a few hours during business hours.